First of all, I do not work nor affiliated with Freedom Shields!! John is an awesome dude!! I have read rave reviews about Freedom but today just took the cake!! My 7" shade arrived today and the quality was superb, polished edges and very heavy duty! However, "I" cracked the damn shield upon installing and called to order another....John offered to send me out another and I insisted that it was totally my fault...cracked just above the outside screw!! He said that since he saw that I had just received it today and there could be a slight possibility of a weak spot at the screw location, however, very rare, he would send me out a new one!!! I was so upset with myself and just couldn't live with a 2" crack, but I was surely honest in that I felt to be the culprit in this accident!!
I just couldn't help but to share this extraordinary customer service!!
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I just couldn't help but to share this extraordinary customer service!!
Sent from my iPad using Tapatalk